Our Training Program
Train with the best tile & stone care professionals & learn the best stone cleaning, polishing and sealing techniques.
For those new to the industry or for professionals looking to add to their knowledge and skill base, TileMaster offers the UKs most in depth Tile, Stone & Hard Floor Training Course. You will learn everything from stone identification, to testing, hand on action on real floors, to quoting and selling these amazing services.
Alex and Martins mission is that this training will provide you with the knowledge they have gained from their years in the field, and the experiences they faced that can help you operate your own company or improve upon your skills in the business.
Throughout the 2 day course, you’ll receive the most dedicated, unbiased look into all of the TileMaster line of tile & stone restoration equipment, tools, diamonds, polishing compounds and accessories, and even get the chance to try out your skills in engaging situations on real floors.
Small Class Size to Ensure Proper Attention is Given.
This course spans over 2 days. It begins at 9:00 AM and ends at 5:00 PM day one and finishes around 3.30pm day 2 for people looking to get back on the road. Tea, coffee, snacks and hot lunch are provided daily. If you have additional questions, comments, or are interested in additional hands-on training, you can stay afterwards or revisit our training room any time, with our TileMaster “open door” policy.
Classes are available for 6 people at a time to guarantee a class environment conducive to learning, with plenty of hands-on opportunities for an interactive training experience. Space can fill up quickly and if you have multiple employees or trainees you would like to ensure you attend the same course period, please call us and we’ll arrange a schedule that best works for your needs. For large groups from the same company, we offer exclusive and bespoke training days just for your company.
Martin Castellani-Shelley
Martin Castellani Shelley (Technical Director) focuses not only on the highest
quality of craftsmanship but also in exceptional customer service. Initially trained in
the UK, Martin went oversees to American to train with the best of the best. Martin’s
drive to understand how to get the best from a process has seen him develop the
TileMaster system which we see today. Hours upon hours locked away in his training
room to build systems which not only deliver on results but are easy to understand
and follow.
Martin’s commitment to ongoing training and education through the training academy
School ensures all our technicians are constantly perfecting their skills and keeping
up to date with the latest industry developments and standards.
Alex Rimmer
Alex Rimmer (Managing Director) combines stone, tile, and wood restoration
expertise with strategic business management experience to offer individual services
to a wide variety of clients across the UK and Ireland. He has decades of experience
in the art of problem-solving, restoring surfaces and is an inspector for tile shops in
the UK. He gained his stripes with Hewlett Packard by understanding customer issues
and building solutions to rectify these issues. He quickly saw a gap in the surface
restoration market to take his skillset and build a business that delivered the right
level of support to the management team but also the technician doing the work.
From homeowners to commercial building owners, architects, interior designers,
facility managers, hotel managers, general contractors, and insurance companies,
Alex will offer the best service and attention to detail. Because stone is our passion,
we are able to provide innovative and realistic solutions to even the most challenging
issues. Alex views his work as a passion not just a job.e
TILE MASTER HARD FLOOR COURSE PLUS BONUS MACHINE TRAINING & EXPERIENCE!!
This course is classroom and hands-on workshop driven, the agenda includes different techniques and information on products, machines, cleaning pads and diamond pad for hard surface cleaning, maintenance and restoration.
Learn how to identify tiles and natural stone, how to clean and seal, trouble shoot potential issues, seal and dress surfaces, repairing and refinish, and repair cracks, scratches and etch marks in natural stone.
1. Understanding of cleaning floors and walls – Light work with great results
2. Understand Removal or coatings and surfaces (floors) – Removing seals from stone, tiles and vinyl floors.
3. General Refinishing to a polish or a hone – This is the bread and butter of your stone refinishing business.
4. Refinishing marble and travertine tables. Customers will love that you can take care of all of their stone surfaces. Marble vanities commonly need work.
5. Learn how to use professional chip and fill kits as well as traditional methods to make chips, holes, and dings almost disappear.
6. Filling cracks, chips, and holes in travertine and other flooring materials.
7. The use of sealers, testing, what to look out for and how to apply them.
We will be showing you to the most commonly installed hard floors that you will come across out in the field, as well as some less common stones.This is class room and hands on and will cover flooring, walls and tables.
You will not get particularly dirty during the course but there is a fair degree of hands on practical work throughout so suitable clothing should be worn.
The 2-Day Hard Floor Course includes:
Ceramic & Porcelain
• Identification
• Cleaning & maintenance
• Stain removal
• Wax removal
• Sealing
Natural Stone
• Identification
• Cleaning & maintenance
• Restoration
• Stain and etch removal
• Polishing
• Repairing
• Sealing Grout
• Cleaning & maintenance
• Stain removal
• Sealing
Product and machine knowledge:
• Different machines
• Cleaning \ diamond pads
• Cleaners
• Sealers
• Stain removers
• Fillers
• Floor Finishes
• Application Methods
Marketing
• Costings Strategies
• Sales approach techniques
• Advertising
COURSE Date – TBC 2022 – Limited Spaces Available
The MORE™ Anti Etch™ system is a durable UV-cured coating for marble, limestone and travertine countertops that completely eliminates etching and staining. Due to the nature of the installation and finishing process, this product is only available to MORE™ certified applicators who have gone through the 1 day training course.
CUSTOM TRAINING DATES CAN BE SCHEDULED, CALL FOR MORE INFO
- Professionally installed by a MORE™ AntiEtch™ applicator in your area.
- Stops etching and staining.
- Crystal clear finish.
- Can be applied on marble, limestone, onyx, travertine, and concrete.
- Can be applied to honed, polished, and leathered surfaces.
- Can be applied to both horizontal and vertical surfaces.
- Low odor during application.
- Environmentally friendly.
- Safe on food-contact surfaces.
- Zero porosity – germs and bacteria have nowhere to grow.
- Will not crack or peel.
- Easy to maintain and repair.
- Durable – 10 years expected wear.