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Yes, we can use aggressive diamond tooling to remove the lips or sharp edges. Once the floor is flat we can smooth out the floor and bring back the wonderful polished finish
Normally the floor needs around 4 hours to dry. If we are only sealing the grout, the floor is fine for socks and slippers after 1 hour, but depending on the porosity of the tiles, room temperature and other factors, the floor can take longer to dry.
We are happy to give a ballpark figure from pictures and room sizes, as this can help customer budgeting on renovation projects if they are unsure whether to restore or replace, but ultimately we would need to carry out a full survey and demo before any work can take place.
Yes, we are always happy to call out and offer a free demo clean. Not only does this give you, the customer, a good indication of the results we can achieve, it also allows us to quote for the floor correctly, as we know the process required to achieve those results.