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FAQs

Can you provide a free demo restoration?

Yes, we are happy to carry out a free demo on your wooden floor. The best way for us to do this is to bring one of the smaller dustless edging machines and sand 1 board x 1m of linear length. This will show the natural colour the wood returns to and we can then

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Will the floor look brand new?

Depending on the type of wood and condition, excellent results can be achieved with our restoration services as we are bringing back a fresh new layer of the wood. However, an old Victorian pine floor will always look aged and have patina but this is often seen as a positive with the character of a

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Do you offer a free demonstration?

Yes, we are happy to carry out a free demo on your engineered wooden floor. The best way for us to do this is to bring one of the smaller dustless edging machines and sand 1 board x 1m of linear length. This will show the natural colour the wood returns to and we can

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How long will it take to restore my engineered wood floor?

Depending on the level of damage and thickness of old surface finishes, most household projects under 50 sqm take 1.5 days. On the first day we can sand the areas and get the base coat on. This is left to dry and then we return the following morning to start applying the 2 top coats.

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How long will it take to restore my parquet floor?

The length of process varies depending on the level of damage and thickness of the old surface, but normally most household projects under 50 sqm take about 1.5 days. On the first day we can do the sanding and apply the base coat. This is then left to dry and we’ll return the following morning

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Can you remove scratches and damage?

Yes, no problem. The sanding process will be selected so that we cut deep enough to remove the scratches and damage that is present.  Also if Some holes and grooves are too deep to sand we can advise on a filing method that will improve the appearance of these areas.

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Do you offer a free Demo restoration?

Yes, we are happy to carry out a free demo on your wooden floor. The best way for us to do this is to bring one of the smaller dustless edging machines and sand 1 board x 1m of linear length. This will show the natural colour the wood returns to and we can then

Read More »

How long does it take to restore my wood floor?

Depending on the level of damage and thickness of old surface finishes, most household projects under 50 sqm take 1.5 days. On the first day we can sand the areas and get the base coat on. This is left to dry and then we return the following morning to start applying the 2 top coats.

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How long will it take to clean my floor?

Every job is different, due to furniture, size of area and treatments required but during the free survey & demo we will give you an estimate of time. For example, we recently completed a deep clean and sealed a marble floor of 40sqm in 1.5 days

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How much does cleaning my floor cost?

Every job is different but during the free survey we measure up, do a free demonstration clean to show the results we can achieve, and from this we send over a full proposal for you to browse at your own leisure. We do not give prices on the day or put you under any pressure

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Why does my travertine have so many holes in it?

Holes in travertine are perfectly natural and are caused by hot springs or gasses passing through the rock. The pits and air pockets can be filled in the factory process, but these can pop out and come away from foot traffic when the tiles are first laid. Also, some travertine is sold unfilled and during

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How long does it take to clean my marble floor?

Every job is different, due to furniture, size of area and treatments required but during the free survey & demo we will give you an estimate of time. For example, we recently completed a deep clean and sealed a marble floor of 40sqm in 1.5 days

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How long will it take to clean my vinyl floor?

Every job is different, due to furniture, size of area and treatments required but during the free survey and demo we will give you an estimate of time. For example, we recently completed a full strip, deep clean and re-dress(seal) of 60sqm in 1 day.

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How long will it take to clean my tiles and grout?

Every job is different, due to furniture, size of area and treatments required, but during the free survey and demo we will give you an estimate of how long it will take. By way of example, we recently completed a deep clean and grout seal of 40sqm in 1 day.

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Can you remove scratches and damage?

Scratches, scuff marks and damage on the floor can be removed if they are surface-level and in the dressing. Deeper scratches on the surface may require a more intensive process to use diamond pads to repair the scratch.

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Do you give quotations over the phone?

We are happy to give a ballpark figure from pictures and room sizes, as this can help customer budgeting on renovation projects if they are unsure whether to restore or replace, but ultimately we would need to carry out a full survey and demo before any work can take place.

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Do you offer a free Demo clean?

Yes, we are always happy to call out and offer a free demo clean. Not only does this give you, the customer, a good indication of the results we can achieve, it also allows us to quote for the floor correctly, as we know the process required to achieve those results.

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