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TileMaster for Topps FAQ

FREQUENTLY ASKED QUESTIONS

Most Popular

1. Ceramic Tile: popular, durable, versatile & affordable.
2. Porcelain Tile: harder, denser, less porous- for commercial/high-traffic areas.
3. Glass Tile: colorful, reflective- for kitchen, bathroom backsplashes or mosaics.
4. Stone Tile: options include marble, granite, slate, travertine- for luxury floors, walls & countertops.
5. Wood-Look Tile: mimics hardwood flooring but is durable & moisture-resistant.
6. Mosaic Tile: varying sizes & patterns- statement feature for walls, floors, & backsplashes.

You’re contractually obliged to return the machine before the rental expiry time

To rent a machine, you’ll need at least two forms of ID. The ID you’ll need to take with you depends on your preferred payment method:

  • Payment by credit or debit card: Bring some photo ID (valid passport or driving licence, excluding provisional) along with the card used to pay for the rental. Your fastest option!
  • Payment with cash: We accept recent household bills or bank statements together with your photo driving license.

The tool its self is permanently attached to the machine, but you can purchase the appropriate pad for your floor that connect directly onto the tool.  

Unfortunately all tiles dry at different speeds but normally the floor are touch dry and ready for walking on with in a few hours.  

Cleaning Solutions

yes, this is the most important part. If you do not remove all the solution and soiled water the dirt will dry back onto your floor.  The mop is used to remove the dirty water from your floor. 

To effectively grout haze and remove rust from a surface, it is recommended to use Cleaner No4 first. This will help to clean the surface, removing any dirt or grime that may be present. Once the surface is clean, you can proceed to use Rust away to remove the rust stain. Rust away is designed specifically to target and dissolve rust stains, making it an effective solution for rust removal. So to summarize, start with Cleaner NO4 to clean the surface and then use Rust away on the rust mark for best results.

Solutions and machines used in cleaning are typically designed to be safe for a variety of surfaces. However, it is important to note that some surfaces may still be sensitive and require extra care. When working in areas with sensitive surfaces, it is best to protect the area and work carefully and slowly to avoid causing any damage. It may also involve taking extra precautions, such as using protective coverings or barriers to prevent accidental damage. By being aware of sensitive surfaces and taking steps to protect them, cleaners can ensure that their work is effective without causing any unnecessary damage or expense.

Stain Away removes tough stains from surfaces like tiles, grout and natural stone, including red wine and coloured stains. It penetrates surfaces at the molecular level, removing the pigment. It’s easy to use: apply, brush, wait, and blot away.

Hiring the System

Yes, fully unwind the cable and check there are no splits, gouges or tears. Also, inspect the plug. If you notice any faults, don’t use the machine. Return it to the rental outlet and advise them of the damage so we can arrange repair.

This may vary by store, so give your rental outlet a call to find out

Some rental outlets require a deposit to ensure that the machine is returned in a clean condition. The deposit amount may vary by store.

To rent a machine, you’ll need at least two forms of ID. The ID you’ll need to take with you depends on your preferred payment method:

 

  • Payment by credit or debit card: Bring some photo ID (valid passport or driving licence, excluding provisional) along with the card used to pay for the rental. Your fastest option!

The cost depends on your chosen rental period, machine type and cleaning solutions. Here’s how price varies by rental period and machine type:

The TileMaster machine deep clean your tiles and hard floor using a combination of the correct pad and product.   Find out more about the process here.

Returning the System to Store

Many stores will allow you to extend the rental period, but this varies by store.

Yes, this is really important. You may be charged for returning a dirty machine, so you need to return it in the same condition as you’d like to find it. Take the following steps before returning your rental:

Follow These Steps to Properly Clean Your Cleaning Machine:

 

  • Disconnect the spray tank and pour out the solution into your toilet.
  • Recycle the used pad.
  • Ensure that the bottom of the machine and the pad holder are free of any residue, lint, or other contaminates.
  • Wind the cable back around the handle and secure the plug in place.
  • Wipe down the unit to ensure it is clean and free of dirt.

You’re contractually obliged to return the machine before the rental expiry time.

Easy Set up Guide ⬇️⬇️⬇️

TILEMASTER CLEANING MACHINE GUIDES​

How to Clean a Porcelain Patio 

How to clean your porcelain patio using the TileMaster System  

Play Video

How to Clean a Porcelain Kitchen

How to clean your porcelain kitchen using the TileMaster System 

Play Video

How to Clean an LVT Floor

How to clean your LVT Kitchen, Hallway or Bathroom Floor using the TileMaster System 

Play Video

How to Clean a 

Terrocotta Tile

 

How to clean your terracotta kitchen using the TileMaster System

Play Video

How to Remove Grout Residue from

Porcelain

How to clean your porcelain tile after install using the TileMaster System  

Play Video

How to Strip on seal & polish from LVT

 

How to remove old sealer and polish from your LVT floor using the TileMaster System  

Play Video

Yes, fully unwind the cable and check there are no splits, gouges or tears. Also, inspect the plug. If you notice any faults, don’t use the machine. Return it to the rental outlet and advise them of the damage so we can arrange repair.

To effectively grout haze and remove rust from a surface, it is recommended to use Cleaner No4 first. This will help to clean the surface, removing any dirt or grime that may be present. Once the surface is clean, you can proceed to use Rust away to remove the rust stain. Rust away is designed specifically to target and dissolve rust stains, making it an effective solution for rust removal. So to summarize, start with Cleaner NO4 to clean the surface and then use Rust away on the rust mark for best results.

Solutions and machines used in cleaning are typically designed to be safe for a variety of surfaces. However, it is important to note that some surfaces may still be sensitive and require extra care. When working in areas with sensitive surfaces, it is best to protect the area and work carefully and slowly to avoid causing any damage. It may also involve taking extra precautions, such as using protective coverings or barriers to prevent accidental damage. By being aware of sensitive surfaces and taking steps to protect them, cleaners can ensure that their work is effective without causing any unnecessary damage or expense.

Stain Away removes tough stains from surfaces like tiles, grout and natural stone, including red wine and coloured stains. It penetrates surfaces at the molecular level, removing the pigment. It’s easy to use: apply, brush, wait, and blot away.

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will be dispatched on January 3rd 2024.