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Pros Tip: The power of demo!!! This week I’ve spoken to 5 trade customers who have all won large contracts because they were the only company that carried out a demo. The demo and survey stage is so important as not only does it give the customer an indication of the result you can achieve, but it also allows you to quote for the project correctly. If you don’t know your process from start the finish, how do you charge for the correct labour and materials on the job? Do a demo every time, and you will win more work, more often and in turn, make more money.

The Demo or test job is for your benefit as well as the customer.

Most people feel that the demo is just a quick clean to give the customer an idea of the finish that can be achieved. 100% this is correct but it also allows you to check that your chosen process is correct. time and time again we here story’s where the contractors have only quoted for a clean and seal, and when they start the job, it turns out there is an old patchy topical sealer present. This type of job is completely different from a cleaning quote and it’s now a stripping job, which is a much greater task and requires different products and time.

A stripping job requires a stripper like TM Stripper and longer dwell time to works than just a straight forward cleaner like Cleaner Number 3, that is just removing surface dirt.  You may also find they if the floor has had many years of applications and multiple coats of sealer applied it can take 2 or even 3 times to remove all the layer. This isn’t really a problem for the homeowner if they have agreed on a fixed price for the work. The problem or dilemma lies with the contractor as they need to now make the floor look great as per their estimate and proposal. The other issues that face the contractors is that was you carry out the initial clean, the sealer underneath becomes present but often it is patchy and looks unsightly. This is mainly due to wear and tear, and often the main traffic ways have little or no sealer present but the edges and under furniture still have the coating present and very thick. Again stripping the edges is a much greater job than a clean and masking up skirting boards and sensitive surfaces need to be much more precise as the stripper could remove the paint from hand painted areas.

All of the scenarios above can be avoided by simply doing a 15 min demo and checking whether the floor contains a surface seal. head over to our recent blog on how to determine when a floor has a surface seal or top coating or varnish present.

#do #a #demo

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Feedback from our customers on Google Maps

Nadia Kelly
Nadia Kelly
15:05 20 Nov 19
Excellent, knowledgeable service. Tilemaster have restored my wet room floor brilliantly.
Neil Armstrong
Neil Armstrong
14:36 20 Nov 19
I was recommended to TileMaster through a third party and got in touch with them. I found them to be ultra professional in every way. They attended the property in order to give me a quote on the project within 24 hours and delivered the quote to me the same day. They are all genuinely very easy to deal with, polite and are a friendly team of people to undertake your project for you. Their communication was excellent and the quality of their workmanship was of an exceptionally high standard. I am very happy to give them a high recommendation and will use them on any future projects without hesitation.read more
Chris Swanson
Chris Swanson
11:49 17 Oct 19
Trained with Tilemaster on all their available courses, because they're the best. Simple as that. I challenge you to find a better group of guys to deal with, it's impossible.
Pete Johnson
Pete Johnson
14:52 20 Sep 19
Just come back from a 2 days training on the Tile Master course for Tile, Stone, Cleaning and Refinishing and boy I learnt so much. Both Alex, Martin and Lee provided excellent training both from a theory and practical perspective. Great laugh, lovely lunches and even a night out for a curry and a few beers. The support they offer and the passion they have for this business is second to none. Well worth every penny.read more
Mike Ison
Mike Ison
22:04 08 Apr 19
Superb service from Alex, Martin and the team at Tilemaster. Extremely knowledgeable in the Hard Floor Cleaning industry and always offers great advice and products when Ive rang them over the past few years. Many thanksread more
Whitegate Cleaning Services Cleaning
Whitegate Cleaning Services Cleaning
10:45 22 Aug 18
Great company to deal with very knowledgeable on all types of floors, we highly recommend
Jon Chrimes
Jon Chrimes
19:21 03 Feb 18
Top customer service combined with great products. Deal with The Tile Master Stockport with confidence.
Carmarthenshire Cleaning
Carmarthenshire Cleaning
21:17 01 Mar 17
These guys have changed stone & tile cleaning in such a good way, coming from a cleaning and restoration background we were able to make the move into hard floors with such confidence. The training they provide is second to none with in depth knowledge and superior customer service topped off with fantastic products I could not recommend them more. Weather you are looking to make the move into tile and stone cleaning and restoration or looking to get your floors cleaned you won't go far wrong with these guys. Keep up the great work.read more
Neil Bevan
Neil Bevan
21:06 01 Mar 17
The people, products and results are all award winning.. always there to answer any queries I may have with regards to hard floor cleaning. When you use these guys you get 1st class service all the time. They are passionate and they care.read more
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