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Removing grout haze from newly laid porcelain.

Case Study

Removing Grout Haze from porcelain tiles

How to remove grout haze from newly installed anti-slip textured porcelain with grout and builders residue

What is Grout Haze?

Grout haze is a thin film of dried grout that can appear on the surface of tiles after grouting has been completed.

What causes grout haze?

It is caused by excess grout that has not been properly cleaned from the surface of the tiles during the grouting process. Grout haze can be difficult to remove and can leave tiles looking dull and discolored if it is not addressed. It is important to properly clean and remove grout haze from tiles after grouting in order to achieve a clean and finished look.

How can you clean grout haze?

There are a variety of products and techniques that can be used to remove grout haze, including the use of grout haze cleaner, a grout haze remover pad or a tile cleaning machine.

Our Challenges


  • Remove the grout haze without damaging the grout lines

  • Ensure the grout lines were not flooded to

    cause discolouration

  • Create a stress free

    cleaning program

We showcased the TileMaster System

extremely easy system. The ease of use of the machine, the simple charts to follow and the backup of great products and support and proven results.

The contractor was able to use the TileMaster 40, purchase the products and pads needed for the job and follow the svstem which guaranteed results


Removing Cure Grout – 48 hours after installation

For Fresh grout use TileMaster First Wash 

Here is a step-by-step guide on how to remove grout haze from porcelain tiles using TileMaster cleaners:

  1. Prepare the area: Start by clearing the area of any debris or loose dirt. If the tiles are in a room with furniture, remove the furniture to prevent any accidental damage or staining.

  2. Protect the surfaces: Cover any surfaces that are adjacent to the tiles with protective materials, such as plastic or drop cloths. This will prevent any accidental splashes or spills from damaging surrounding areas.

  3. Dilute Cleaner No.4: Follow the instructions on the TileMaster cleaner No.4 bottle to mix the solution 1 – 4 diluted with water.

  4. Apply the cleaner: Apply the TileMaster cleaner to the porcelain tiles using the TileMaster Machine, spray bottle or mop. Make sure to cover the entire surface of the tiles working in small areas at a time e.e 1sqm.

  5. Allow the cleaner to sit: Allow the TileMaster cleaner to sit on the tiles for around 5 mins. This will allow the cleaner to break down the grout haze.

  6. Agitate the cleaner: Use the TileMaster machine with Pad B, a scrub brush or floor machine to agitate the cleaner on the tiles. This will help to loosen the grout haze.

  7. Rinse the tiles: Once the grout haze has been removed, rinse the tiles thoroughly with clean water to remove any remaining cleaner residue.  for better results use a wet vacuum.  

  8. Dry the tiles: Use a clean, dry mop or towel to dry the tiles. Make sure that the tiles are completely dry before replacing any furniture or walking on them.

  9. Repeat if necessary: If the grout haze is still present, repeat the cleaning process.

By following these steps, you should be able to remove grout haze from porcelain tiles using TileMaster cleaners. However, it is important to always read the instructions on the cleaner bottle and to test the cleaner on a small, inconspicuous area of the tiles before using it on the entire surface.

For more help and advice, contact the office one 0161 444 0377

The TileMaster Team

The Products


  • TileMaster 40 & TileMaster 40 Scrubber
  • Drier
    TileMaster Wet Vac


  • Cleaner Number 4
  • First Wash Grout Removal
  • Cleaner Number 1
  • Tile & Stone Stripper – for Paint removal


  • Pad B – for Grout Haze
  • Pad A – for general clean
  • Grout Brush 

"Posted on Tilers community the other day about grout haze being stubborn, loads of people recommending Tilemaster-Global. I got in touch with Mark and he was out within the hour giving me a demo with the TileMaster 40 machine. The results were very impressive and pics speak for themselves.

Would highly recommend them."

Dean Humphreys

Book A Free Demo

Not sure if we can help.  Why not book a free demo on you’re floor and see how our team can help you. For more information, get in touch.

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Orders placed after Thursday 21st Dec 2023
will be dispatched on January 3rd 2024.